The courier has lost my parcel, What happens now?

We will do everything we can to get the parcel back to you!

We deal with this on a case by case basis and will speak to the courier to see if we can locate your parcel, If we cannot find your parcel we will send out a replacement to get to you as soon as possible.

Please contact our customer service team by clicking here with your order reference and they will be happy to assist!